Goodwin Featured in Cincinnati’s Leading Private Company List

ATC co-founder and managing partner, David Goodwin, was recently featured in Cincinnati’s Venue Magazine in an article spotlighting leading privately held firms. Goodwin founded ATC in 1999 with co-founder and managing partner, Darren DeMartino. DeMartino is based out of Hartford, CT, while Goodwin leads the Cincinnati office.   The feature article presented by U.S. Bank spotlights…

Details

hotel technology

Top 10 Communication Trends in Hotel Technology

These 10 hotel technology trends, brought to you by ATC provider Mitel, will change everything about how hotels communicate. The “guests” of tomorrow will be more connected than ever before.   ***   Once long ago, hotels, motels and other hospitality businesses occupied a fairly simple space in people’s lives—they were a place for guests…

Details

Loyalty Marketers Should Move Contact Centers to Cloud

Loyalty360 recently published an interview with Kevin McMahon, director of global marketing at West Unified Communications, regarding the advantages of the cloud for heightened, omni-channel customer experiences. ATC is a provider of West unified communications services, including work documented here with St. Elizabeth Physicians. Here is what McMahon had to say:   Can you talk…

Details

Iot healthcare unified communications

Unified Communications Poised to be Difference Maker In Healthcare

No Jitter recently published an article about the Internet of Things (IoT) and healthcare while connecting the dots between the two and unified communications. The article titled, “IoT and Healthcare: The Unified Comms Difference,” is an enlightening piece on IoT and its role in healthcare, and how organizations will improve care and manage patient engagement…

Details

THREAT PREVENTION

Threat Prevention is No Longer Enough to Protect Your Business

Nearly every month we hear about the latest cyber attack. Here’s what you need to know about today’s (June 28, 2017) global ransomware attack. Below is a blog post published by Masergy VP of Security, David Venable. ATC’s Co-Founder and Managing Partner, Darren DeMartino, sits on the Masergy Board of Advisors. *** The world of cyber…

Details

cincy cool tech 2017

Check Out Cincinnati’s Cool Tech CIO and CTOs

As an inaugural winner two years ago, ATC always keeps a close eye on the Cincy Magazine Cool Tech Awards. This year ATC jumped on board to further support the local, Cincinnati IT-tech community by presenting a new category: Coolest Chief Information Officer (CIO) or Chief Technology Officer (CTO). This award honors the executives whose efforts are…

Details

Omni-Channel Communications Listed as #1 Trend for Contact Centers

The Royal Bank of Canada (RBC) recently produced a whitepaper on the top ten trends shaping the future of the contact center. RBC is among the world’s largest banks with over 80,000 employees. Not surprisingly, Omni-Channel Communications is listed as #1 on the list. Here’s their take:   1. Omni-Channel Communications (in a Multi-Channel World) As…

Details

The Herb Chambers Companies Upgrades Network – Significantly

  Sometimes we have too many fine examples of ATC’s work that we can’t get all of our spotlights showcased for an award. Such is the case with the 2017 Channel Partners 360° Award. This year we submitted two nominations—projects spearheaded by ATC Co-Founder and Managing Partner, Darren DeMartino (we could’ve submitted many more). Unfortunately, we…

Details

Move to the Cloud Your Way

“We have to go beyond just ‘move to the cloud,’” says Oracle Senior Vice President Steve Daheb. “We’re all running our businesses on infrastructures that we built over years,” Daheb adds, and cloud solutions need to complement the investments businesses have made in those infrastructures. Our sentiments exactly! Do it your way… not to be confused…

Details

global sd-wan

Why Global Enterprises Need a Global SD-WAN

(Below is from ATC provider, Aryaka, via Nemertes Research.)   SD-WANs can simplify life for a global IT organization, making it easier to spin up new branches anywhere in the world and securely deliver a consistent set of WAN and IT services without waiting for an MPLS connection to be provisioned. Instead, either initially or permanently,…

Details

cincinnati ceo roundtable

ATC Sponsors Upcoming 2017 Cincinnati CEO Roundtable Kickoff

  ATC’s managing partner and co-founder, David Goodwin, has been a long-time participant in the Cincinnati USA Regional Chamber’s CEO Roundtable program. He is also a member of the Chamber’s Leadership Cincinnati Class 38. Goodwin has seen and experienced the value of the CEO roundtable program to the extent that this year ATC is a supporting…

Details

Application-Based Routing

Application-Based Routing is a Key Benefit of SD-WAN

(This article is from valued ATC provider, Masergy.)   There’s been a lot of excitement over SD-WAN and its potential to leverage the cost-performance benefits of Internet access. That excitement is justified in the era of the cloud and the proliferation of remote and mobile users. These trends are driving tremendous change in WAN traffic…

Details

community foundation board

Enger Joins Community Foundation Board

(Nick Enger–middle left–and Lindsay Hood–middle right–at the inaugural Hoody Memorial Golf Tournament in 2016)   The Community Foundation of West Chester/Liberty recently welcomed ATC’s Nick Enger to its Board of Directors. “Nick is a great addition to the Foundation’s board,” said Erin Clemons, president & CEO. “He is enthusiastic about local philanthropy, and has valuable leadership experience…

Details

ATC Named 3X Winner of Channel Partners 360⁰ Award

DeMartino’s Work with Casella Waste System Earns Recognition Las Vegas, April 12, 2017—Channel Partners, a resource for indirect sales channels offering IT and telecom systems and services, announced last night that Advanced Technology Consulting (ATC) was selected as a winner of the 2017 Channel Partners 360⁰ Business Value Awards. This is third time ATC has…

Details

cbb partner of the year

Cincinnati Bell Business Names ATC Partner of the Year

Cincinnati, OH, April 10, 2017—In 2016, ATC reached performance milestones for new business, implementing strategic services and retention that exceeded all other partners. Thus, ATC was recognized by Cincinnati Bell Business (NYSE: CBB) as its inaugural “Partner of the Year”. The designation was originally announced earlier this year at a partner summit held at the…

Details

building cloud strategy

Building a Cloud Strategy on a Solid Foundation

Abruptly moving from legacy systems to the cloud is akin to building a brand-new house without a foundation. Sure, it might have the greatest and most efficient new appliances and cool fixtures, but it’s not really going to work unless the fundamentals that support the entire structure are in place. Too often, agencies begin their…

Details

CINCINNATI IT TECH FIRMS

Cincinnati’s 10 IT Tech Firms to Watch 2017

Cincinnati’s LEAD Tribune Media Group recently released its list of the 10 IT Tech Firms to Watch in 2017. This year’s list includes 6 new firms, including E-Technologies Group, Encore Technologies, Expedient Technology Solutions, Immedion, Roundtower Technologies and Zimcom. Returning from last year’s list are C-Forward, Global Business Solutions, Intrust IT and Orchestrate Technologies.  …

Details

10 Reasons Companies are Moving to Cloud Communications

(This from ATC provider, Mitel. Learn about Mitel’s UCaaS solution, MiCloud, here.)   There’s lots of buzz around the cloud these days and cloud communications is no exception. But buzz isn’t always an indicator of a business case for technology purchases. Smart businesses are asking what’s driving the rush to the cloud—and they’re getting solid…

Details

miami township atc

Miami Township Partners with ATC

ATC’s Nick Enger worked closely with the leaders of Miami Township in the design of a new network featuring dedicated circuits, built-in redundancy, and a cloud communications phone system. Located in Clermont County, OH, Miami Township is one of the fastest growing and most livable communities in the Greater Cincinnati area. The township hosts major employers, offers an…

Details

Old Phone System vs. Supreme Business Tool

(This article, written by ATC Co-Founder and Managing Partner, David Goodwin, was recently published by the Goering Center, which is affiliated with the University of Cincinnati and the University of Cincinnati’s Carl H. Lindner College of Business. The Goering Center’s mission is to nurture and educate family and private businesses to drive a vibrant economy.)…

Details

NaaS, SD-WAN, UCaaS and TopGolf

Join us in Cincinnati on Friday, March 24th at TopGolf for three (3) educational sessions on Unified Communications as a Service (UCaaS), Network as a Service (NaaS) and SD-WAN.   NaaS, SD-WAN and UCaaS are game-changing technologies that allow companies like yours to build high-performance networks and collaborative work environments. From 1 to 3 p.m. we’ll…

Details

sd-wan aryaka

4 Reasons CIOs Love SD-WAN

(More great information on SD-WAN below from ATC provider, Aryaka.) Enterprises of all sizes are in the midst of the largest and most disruptive technology revolutions today. The advancement of cloud, SaaS, and mobile computing are set to reshape how organizations and enterprise IT work with data and applications. This trend is most noticeable with…

Details

My First Week at ATC

First Job, First Week Reflections By Brenna Horn During my final semester in college as I was searching for a full-time job, going through the rigorous rounds of interviews with big-name companies, a professor of mine pulled me aside and told me about an opportunity with a company called, “ATC”. My professor didn’t really know…

Details

masergy visionary

Masergy Only Visionary on Gartner’s Magic Quadrant

ATC Provider, Masergy, Leads with SD-WAN Approach to Network Services Masergy has been one the early providers of SDN, NFV and vCPE globally. Gartner’s recognition is likely due to Masergy’s innovative hybrid networking suite of fully managed services. “We believe our position in the Visionary quadrant is an affirmation of our software-defined approach to delivering global…

Details

Junior Consultant, Brenna Horn, Joins ATC Cincinnati

  University of Cincinnati graduate, Brenna Horn, recently joined ATC’s Cincinnati office as a Junior Consultant. Horn graduated from the Carl H. Linder College of Business in December of 2016. In her junior consultant role, she will be supporting ATC’s senior consulting practice by providing customer support, administration, and inside sales support. The role includes…

Details

ATCinco de Mayo is Today!

Last year’s “ATCinco de Mayo” open house went over so well we’re bringing it back. Rather than celebrating new office space, the second annual “ATCinco de Mayo” will be held in appreciation for clients, partners, and friends of ATC. Come join us for our fiesta. Music will rock and Mexican cuisine and beverages will be served. Thank you…

Details

goodwin goering center

GOING MOBILE: Goodwin Sits on Goering Center Panel

The mobile workforce is making its way into every sector of our economy. Bolstered by technology, today’s workforce is Skyping from their kitchen tables and managing projects from Starbucks. Entire departments are working from home or on the road, saving their companies money, driving productivity, reducing our carbon footprint, and creating flexible work environments that…

Details

masergy cloud contact center

Take Your Call Center to a New Level

Masergy Rolls Out Cloud Contact Center with Omni-Channel ATC provider, Masergy, recently launched its Cloud Contact Center. Cloud Contact Center represents the next generation in customer interaction solutions, providing an omni-channel system that helps companies transition to a unified cloud platform to create more holistic, improved customer service experiences.   Omni-channel is a multichannel approach…

Details

ATC Cincinnati Hosts Technology Leaders from Top Tech Firms

This week ATC hosted representatives for a photo shot from LEAD Magazine‘s upcoming spotlight, “10 Cincinnati IT Tech Firms to Watch 2017”. The feature article will publish the second week of March. Although we can’t reveal the firms that will be showcased (yet), it’s a great group of technology leaders in the Cincinnati area. The…

Details

Eliminate Shadow IT with UC

“Businesses are looking to maximize productivity not only by consolidating their communications, but by facilitating flexible and remote working so employees can work from anywhere at any time, usually more productively than in an office.” Information Age, a UK pub for IT leaders with the fastest growing enterprises, recently published an article titled, “With Unified…

Details

4 reasons fiber is cool

4 Reasons Fiber is Cool

In an increasingly connectivity-dependent business environment, fiber Internet access is a strong play for companies of all sizes. Speeds range from 10MB on the low end to 40GB on the high end. Most importantly, the service is usually offered as a “dedicated” service or DIA (Dedicated Internet Access). It’s your service and yours alone. You do not share it…

Details

Managed AWS Cloud Service Growing, Says Rackspace

In an interview with Talkin’ Cloud, Rackspace soon-to-be president, Jeff Cotten, claims “managed AWS” is Rackspace’s fastest growing business segment. In our world, this doesn’t come as a surprise. Third-party support for AWS and Azure public cloud has been increasingly in demand. In fact, Rackspace is not the only provider offering managed services for Hyperscale…

Details

sd-wan predictions 2017

4 Predictions for SD-WAN in 2017

CURRENT SITUATION: In 2016, the market began to show signs that many IT leaders were looking at SD-WAN as an alternative to MPLS for their enterprise network. According to Gartner, the SD-WAN market has over 2,000 paying customers and this number is continuing to rise. As this technology promises to deliver less complexity, more agility,…

Details

TWC Business Class Now Spectrum Business in Cincinnati

Charter Communications has begun to roll out the Spectrum Business and Enterprise brands within the Cincinnati DMA. Charter merged with Time Warner and Bright House in May of 2016. Charter branded their voice, data and TV solutions for business as Spectrum Business in March of 2015. According to the release: Spectrum Business offers flexible and…

Details

centurylink level 3 network map

CenturyLink and Level 3 Network Map

From our friends at FierceTelecom: CenturyLink’s pending acquisition of Level 3 will give the service provider a greater density of on-net fiber locations, enabling the combined company to control the service experience for its business customers. Upon completing the acquisition, CenturyLink will become the second largest business service provider in the United States, trailing only…

Details

next gen it wish list

Your 2017 New Year’s Next-Gen-IT Wish List

Greetings! Tis the season for planning new goals and making resolutions for the New Year. Most businesses are eyeing technology upgrades for 2017. Maybe it’s time to add a hosted, unified communications’ phone system (UCaaS) or transition to a more secure, dedicated and flexible network. Here are three next-gen-IT technologies we think you should be…

Details