First Job, First Week Reflections
By Brenna Horn
During my final semester in college as I was searching for a full-time job, going through the rigorous rounds of interviews with big-name companies, a professor of mine pulled me aside and told me about an opportunity with a company called, “ATC”. My professor didn’t really know much about the company, only that she met someone by the name of “Nick Enger” at a networking event and it came about that he was looking for a recent grad with a strong work ethic. I felt honored that my professor thought of me and eventually introduced Nick and I via email.
Flowers, Audits and SD-WAN
Roughly three months later I walked into the Cincinnati office to my own desk that had a beautiful flower arrangement and a few notes of encouragement waiting for me. During my first week I sat in on multiple conference calls, many pertaining to current and upcoming projects. I helped generate a revenue comparison spreadsheet, completed my first ever audit, and tried my best to soak up everything that had been discussed at our team meeting. Having majored in Operations Management, a curriculum that mainly emphasizes the automobile, aircraft and manufacturing industries, I feared that I would have a hard time picking up on all the IT lingo. Prior to my first week, I spent quite a bit of time researching telecom and began the CTP (Certified Telecom Professional) process. I watched many videos, took a lot of notes, but I was still worried that my lack of IT knowledge would hinder my success. As I sat in on a conference call with Aryaka to discuss the features of their SD-WAN, much to my surprise, I realized I had actually picked up on a lot of what had been discussed in the videos. My understanding of different IT applications was coming to life.
I Got This
I was nervous coming into my first week, mainly because the IT field, aside from the equipment, is much more of an open concept rather than a tangible object and can be very hard to grasp. How would I ever be able to bring on new clients if I couldn’t even explain to them why they need us? Perhaps my confidence is a bit premature, but after my first week, I do feel as though I could more easily explain to a potential new client how our services will benefit them, which makes me even more eager to start my own book of business. While I understand the more technical side of our business is something that will gradually come, it was very helpful to have Nick explain various IT applications to me in laymen terms, and it was especially helpful when he put drawings of the different concepts up on the whiteboard!
I feel as though I am catching on pretty quickly and I am thankful to have coworkers who are patient enough to explain the areas that are confusing to me and happily answer all my questions. It is a personal belief of mine that the best way to really learn something is to dive right in, there’s no time to hesitate and those who are determined to be successful will find a way to swim. Right now I may be free-styling it, but give me a few months I’ll be doing butterfly.
If you would like to know more about my journey or my role as the Junior Consultant at ATC, feel free to reach out to me. I have attached my very first business card to this blog post and would love to hear any feedback or advice!