Style Match…

(Photo: David Goodwin, ATC managing partner and co-founder; Brian Young, BD Capital co-founder, president and CEO; Dave Hollenbaugh, BD Capital co-founder and COO; and Clayton Connor, ATC senior consultant.)   … Works Well for Acquisition Firm Each time BD Capital Partners adds a new, independent insurance agency to its acquisition mix, Advanced Technology Consulting (ATC) transitions…

masergy global ucaas

Hubbell Lands on Cloud Telephony with Masergy Global UCaaS

ATC’s DeMartino Spearheads Consultation and Review of UCaaS Services Faced with aging, disparate telephony platforms across 80+ locations, Hubbell Incorporated’s telecommunications manager, Jeff Mazzabufi, knew a new single platform was going to be needed sooner rather than later. “We had a mixed bag of different release models, different call centers, and different brands of phone…

contemporary communication

Contemporary Communication Technology: Flashy Gimmick or Useful Investment?

Contemporary communication technology is the bedrock of modern business. If you don’t believe it, try being productive with your phone, tablet, or laptop on airplane mode for the day. In an age where people have the proverbial ear of the entire world at their fingertips, some enterprise organizations still struggle with communication and collaboration. Sizing…

hosted voip

Hosted VoIP: What IT Decision Makers Really Think

… And What They Expect Tomorrow In collaboration with Spiceworks, CenturyLink Inc. (NYSE: CTL) recently published a survey, Hoisted VoIP: What IT-Decision Makers Really Think. Here’s the lead: Hosted VoIP solutions can greatly expand and improve the capabilities of a company’s telecommunications systems. This is especially true for companies with legacy phone and data networks…

TECHNOLOGY CHEER

2018 Technology Wish List

SEASON’S GREETINGS FROM ATC What’s on your 2018 technology checklist? Here’s some technology cheer and educational content wrapped around 9 key next-gen IT technologies: 1. SD-WAN: 5 Criteria for Evaluating SD-WAN 2. Cyber Security: Time to Recharge Your Cyber Security 3. Unified Communications: 10 Reasons Companies are Moving to Cloud Communications 4. More Bandwidth: What’s Driving…

Loyalty Marketers Should Move Contact Centers to Cloud

Loyalty360 recently published an interview with Kevin McMahon, director of global marketing at West Unified Communications, regarding the advantages of the cloud for heightened, omni-channel customer experiences. ATC is a provider of West unified communications services, including work documented here with St. Elizabeth Physicians. Here is what McMahon had to say:   Can you talk…

Iot healthcare unified communications

Unified Communications Poised to be Difference Maker In Healthcare

No Jitter recently published an article about the Internet of Things (IoT) and healthcare while connecting the dots between the two and unified communications. The article titled, “IoT and Healthcare: The Unified Comms Difference,” is an enlightening piece on IoT and its role in healthcare, and how organizations will improve care and manage patient engagement…

miami township atc

Miami Township Partners with ATC

ATC’s Nick Enger worked closely with the leaders of Miami Township in the design of a new network featuring dedicated circuits, built-in redundancy, and a cloud communications phone system. Located in Clermont County, OH, Miami Township is one of the fastest growing and most livable communities in the Greater Cincinnati area. The township hosts major employers, offers an…