Unified Communications (UC) is the integration of real-time, enterprise-grade network communication services such as IP telephony (voice), video, instant messaging & presence (IM&P), desktop sharing, and audio/web conferencing, with other such services as voicemail and email.
UC provides a platform for today’s mobile, on-demand workforce. It’s powerful communication and collaboration tools facilitate productivity and allow geographically-dispersed employees to work as team as if they were in the same office. Often companies are exploring UC as a hosted application.
Unified Communications as a Service (UCaaS)
UCaaS is a telephony solution that unites UC services onto one hosted platform delivered over an IP network. UCaaS is known for providing high levels of availability, flexibility and scalability for core business tasks. Often small to mid-market businesses use UCaaS to deploy enterprise class solutions and avoid the capital and operational expenses associated with deploying a UC solution on their own. Enterprises like the quick deployment model as well and ease of operation.
Businesses today need comprehensive solutions, flexible features and services that simplify the way you connect with others. Hosted unified communications will transform the way you do business forever. UCaaS solutions transcend the limitations of devices, platforms and user locations to deliver a seamless collaboration experience wherever you need to do business. Work is no longer a location, but an activity that can be done anywhere, anytime.
Companies of all sizes are looking to UCaaS to improve efficiencies and create competitive advantages. ATC can help you choose the proper UCaaS solution for your business environment and workforce. State-of-the-art communications services in conjunction with collaboration technologies will enable employees to work more productively and effectively.