The Evolving Role of (Telecom) Consultants

Independent, vendor-neutral consultants are forging new relationships with vendors, consultants, and solution integrators/resellers. The presence and influence of industry consultants have become increasingly pervasive across all market segments throughout our evolving industry. Independent, vendor-neutral consultants are hired to provide some combination of the following hands-on support: Strategic planning or overview of their client’s communications/information technology…

VoIP and UC: Two Peas in a Pod

Businesses in various industries and of all sizes are recognizing the value of VoIP. And, as a result, VoIP systems are being implemented at a record pace. Many are seeing great benefits from cost savings and feature enhancement to the efficiency of a single network. However, there is more to the VoIP value proposition. The…

Switching to VoIP

Fundamentally, VoIP converts traditional phones calls into digital data, which is delivered through the Internet. To make it simple, VoIP is about using your data network to make phone calls. VoIP has not only become popular, but technology has made it very reliable too. There are three main advantages that VoIP phone systems will bring…

The Telecommunications Industry at a Turning Point

Global economic turmoil, disruptive technologies and convergence, have produced a “perfect storm” that has been buffeting the telecommunications industry in recent years. Convergence (News – Alert) continues to blur the line between competitors and collaborators, leaving communications service providers (CSPs) scrambling to find their spot on the stage. These tough conditions are part of the…

Four Ways Mid-Market Firms Can Find Their Ideal Unified Communications Client

Companies today have to continually improve business efficiency and processes in order to stay competitive. In addition, they also need to process applications and services closely aligned with developing business requirements. Unified communications as a Service (UCaaS) can substantially help them transform their enterprises to accomplish these goals. So what’s stopping these companies from deploying…