ATC Tech Summit
An annual event that brings together leading technologists and IT leaders for education, valuable insights and networking.
What is the Tech Summit All About?
ATC’s annual tech summit is an information-packed event filled with valuable knowledge and some fun sprinkled along the way. This is just one way that ATC helps IT leaders navigate the increasingly complex technology landscape and outpace the speed of change.
We look forward to hosting you and delivering memorable breakout sessions, interactive speakers, and conversations. 2025’s Summit, powered by eSentire and presented by RingCentral, was held at The Hard Rock Casino Cincinnati, and featured three keynotes, two panels, and ten breakout sessions.
If you want to learn more about 2025’s Summit, check out our ATC Tech Summit Recap 2025 post.
Tech Summit FAQs
The 2025 ATC Tech Summit featured three keynotes, two panels, and ten breakout sessions. The keynotes were delivered by eSentire’s Chief Cyber Resilience Officer, Tia Hopkins and RingCentral’s SVP of Global Technical Solutions & Innovation, Amir Hameed. While the panels included Subject Matter Experts (SMEs) discussing data & AI and cybersecurity. Breakout sessions offered interactive sessions on various emerging technology segments. Check out the 2025 agenda here.
Specific keynotes and panelists vary from year to year. You can expect to hear from leading experts, thought leaders, and experienced mid-market and enterprise technologists sharing insights and expertise. 2025’s Tech Summit featured SMEs from eSentire, RingCentral, Five9, Fortified Data, 360 SOC, Dialpad, Databank and more.
The 2026 Tech Summit will be held on Thursday, March 5th 2026 at the Hard Rock Casino Cincinnati. Keep checking back on this page for more information on when registration opens!
Yes. ATC’s Tech Summit provides loads of networking opportunities. During breaks, lunches and designated networking sessions, as well as a Happy Hour, attendees can connect with fellow industry professionals, speakers and experts. The peer networking is worth the cost of admission alone. Come exchange ideas and build invaluable connections.
To stay informed about ATC’s future Tech Summit events, you can subscribe to the ATC newsletter or follow ATC’s official social media channels. These platforms regularly share updates, announcements, and registration details for upcoming summits.
2025 Main Stage/Panel Sessions Descriptions and Video
eSentire: Cyber Resilience: Shifting from Risk to Readiness – Tia Hopkins
In today’s dynamic threat environment, traditional risk management approaches are no longer enough to keep organizations secure. Tia Hopkins, Chief Cyber Resilience Officer & Field CTO at eSentire, will share how adopting a cyber resilience mindset enables organizations to anticipate, withstand, and recover from cyber disruptions while ensuring business continuity. She will highlight the role of Continuous Threat Exposure Management (CTEM) as a key driver in transforming security strategies from reactive to proactive. Attendees will gain insights into the core pillars of cyber resilience and leave with a clear understanding of how to navigate modern threats with confidence and agility.
Cyber Showdown Panel – Proactive Cyber Defense: The Power of Managed Detection and Response (MDR) and Network Security
Cyber threats are evolving faster than ever, challenging organizations to stay ahead of sophisticated attacks. This panel, designed for IT professionals and cybersecurity experts, will unpack the critical elements of SOC-as-a-Service and network security in building a proactive, resilient cyber defense.
Join three leading cybersecurity professionals and an MDR end-user, Roto-Rooter’s James Payne, as they explore the evolution of MDR solutions, share best practices for seamless integration into existing infrastructures, and highlight the vital connection between MDR and fortified network perimeters. Through real-world applications, you’ll gain actionable insights and strategies to enhance resiliency within your organization.
Panelists: 360 SOC, eSentire, Open Systems, Roto-Rooter
RingCentral: The Power of Voice in the Age of AI & CX – Amir Hameed
In an era where AI is transforming voice communications, what makes your voice matter? The nuances of human conversation are more critical than ever to business success. Discover how organizations are leveraging AI and insights from everyday interactions to streamline workflows, enhance customer experiences, and boost employee satisfaction. This keynote will feature practical examples across industries while providing actionable recommendations for deploying or expanding AI capabilities. Designed for business leaders, technology innovators, and customer experience professionals, this session explores the future of voice communication and how to amplify the voice of your business.
AI & CX Panel: Transforming the Customer Journey with AI: Unlocking the Power of Generative and Conversational AI
Discover how cutting-edge AI technologies are revolutionizing the customer experience in our expert panel, “Transforming the Customer Journey with AI.” This discussion brings together industry leaders to explore the integration of generative and conversational AI in reshaping customer interactions across industries.
During this session, we’ll discuss the distinctions between generative AI and conversational AI, as well as their unique roles in enhancing the customer journey—from discovery to post-purchase. It will also include insight from Home City Ice CIO, Chris Hickok. Learn from real-world case studies of successful AI implementations and uncover actionable strategies to integrate AI into customer service, improving satisfaction and operational efficiency.
Whether you’re an IT leader, CX professional, or contact center manager, this panel delivers essential insights on leveraging AI to boost customer loyalty, streamline operations, and prepare for the future of AI-powered customer journeys. Don’t miss this opportunity to redefine how your organization engages with customers.
Panelists: Observe AI, IntelePeer, RingCentral, Home City Ice
Want To See All Talks From 2025?
Didn’t attend our 2025 Tech Summit? No worries! Click the button below to see all of our panelists.
Don’t Miss The Next Tech Summit!
Registration for the 2026’s Tech Summit will open soon! Check back on this page for more updates!