Agenda Includes 3 Keynotes, 3 Panels, 10 Breakouts, and 1 Special Guest
ATC of Ohio will host its 5th annual ATC Tech Summit at the Hard Rock Casino in Cincinnati, OH, on Thursday, March 5th. The summit, a premier event for IT leaders and customer experience professionals, is a full-day conference designed to provide next-generation IT leaders with strategic insights into the technologies shaping modern organizations.
This year’s agenda is structured to facilitate in-depth discussions between subject matter experts, IT leaders, and end-users. The three keynotes, 10 breakouts, and three panels will all have a core focus in at least one of five segments: Cybersecurity, Cloud Innovation, Data & Artificial Intelligence, Contact Center & Customer Experience, and IT Leadership. Each track is developed to provide strategic, actionable knowledge for IT professionals and customer experience professionals seeking to stay at the forefront of technology innovation.
Registrants can use the discount code EARLYBIRD35 to receive $35 off registration through 12/31/25. Registration is $150.
“We’re thrilled to be back at the Hard Rock Casino for the 5th annual ATC Tech Summit,” says Louie Hollmeyer, Director of Marketing for ATC. “The event has steadily grown year over year, and we expect to cap out this year. We received excellent feedback on last year’s event, particularly regarding end-user involvement, so we plan to accentuate that and build on it.
“Programming is super important. It is imperative that our content is topical, timely, and potentially game-changing for our audience. We have a medley of programming announcements forthcoming, including a special guest, who will deliver a mid-day keynote to keep the energy high throughout the day.”
eSentire and DialPad to Serve as Title and Platinum Sponsors, Respectively
eSentire, an industry-leading cybersecurity solutions provider, is back for the second year in a row as Title Sponsor, further strengthening the summit’s focus on security in a rapidly evolving digital ecosystem. DialPad will join as the Platinum Sponsor, emphasizing AI, contact centers, and the customer experience (CX).
eSentire delivers market-leading Managed Detection and Response (MDR) services, empowering organizations to proactively counter advanced cyber threats. The company integrates its proprietary AI-driven security operations platform with 24/7 Security Operations Center (SOC) as a Service, providing continuous monitoring and expert oversight. This powerful combination enables rapid, full-spectrum threat detection and response across network, endpoint, and cloud environments. By leveraging elite threat hunters and advanced analytics, eSentire effectively contains and remediates threats before they can disrupt business operations, securing your enterprise against an evolving threat landscape.
Dialpad delivers a unified customer communication platform engineered to optimize every interaction. Its suite of services is powered by industry-leading artificial intelligence, providing real-time insights and automating workflows to enhance agent efficiency and boost first call resolution. The platform offers seamless integrations with essential business applications, creating a cohesive operational environment. Crucially, Dialpad is built on enterprise-level encryption, ensuring security and reliability, with HIPAA and SOC 2 Type II compliance to meet stringent regulatory requirements.
An Agenda Built for End-User Engagement and Insight
The structure of the ATC Tech Summit 2026 is designed to maximize learning and networking opportunities. The day will feature educational presentations, interactive discussions, and dedicated time for professional connection.
Dynamic Keynotes and Expert Panels
The summit will feature compelling main stage keynote addresses from thought leaders in the technology industry. These keynotes will provide high-level insights into the trends shaping our digital future and set the platform for a day of focused learning and connecting.
In addition to the keynotes, a series of engaging panel discussions on the main stage will bring together diverse experts to debate and discuss today’s most pressing IT challenges. These moderated sessions with industry leaders, end-users, and subject-matter experts will provide real-world perspectives and insights on cybersecurity, data & AI, leadership, and more.
In-Depth Breakout Sessions
To facilitate a deeper exploration of specific topics, the summit will offer two sets of five breakout sessions. These smaller, more focused sessions will allow for a granular look at the subjects most relevant to today’s IT leaders and doers. Whether your interest lies in the technical details of a new security protocol or the strategic framework for AI implementation, the breakout sessions provide a platform for specialized knowledge exchange.
“We are excited to welcome technology professionals, IT leaders, and innovators passionate about shaping the modern IT organization,” states Nick Enger, ATC President and CTO. “This summit is designed as a forum where expertise and next-gen ideas converge. We are intentionally expanding the participation of end-user technologists, ensuring their voices and insights shape every conversation.”
Exploring the Future with Cutting-Edge Topics
The sessions at the ATC Tech Summit 2026 will cover the practical applications and strategic implications of technologies that are driving significant transformation across all industry sectors.
Data & Artificial Intelligence (AI): Delve into the latest advancements in data modernization and AI. Discussions will move beyond theoretical concepts to focus on tangible use cases, from optimizing business processes to creating innovative customer experiences. Presenters will examine how to integrate AI responsibly and effectively to gain a competitive advantage.
Contact Center and Customer Experience: Learn how to leverage advanced technologies like generative AI, conversational AI, automation, and analytics to optimize customer interactions, improve satisfaction, and drive loyalty. Discover actionable strategies to streamline operations while maintaining a customer-centered approach.
Cloud Innovation: Cloud technology remains a cornerstone of digital transformation. This material will highlight innovative cloud strategies that enhance scalability, agility, and cost-efficiency. Topics will include multi-cloud and hybrid-cloud environments, cloud-native development, and the optimization of cloud resources to support strategic business goals.
Cybersecurity: As digital infrastructures become more complex, the need for robust security frameworks is paramount. Our cybersecurity sessions will cover advanced threat detection and response, proactive defense mechanisms, and developing resilient security postures. Experts will share insights on safeguarding critical assets while ensuring regulatory compliance.
IT Leadership: Effective leadership is crucial for navigating the technological landscape. This content is designed for current and aspiring IT leaders, focusing on strategic planning, team development, and fostering a culture of innovation. Sessions will equip leaders with the skills to align technological initiatives with overarching business strategies to drive organizations forward.
Exclusive Networking Opportunities
Building professional relationships is a fundamental component of the ATC Tech Summit experience. The event, including the expo with 30+ technology providers, is structured to provide numerous opportunities for attendees to connect with peers, industry experts, and potential life-long friends in a professional yet relaxed environment.
The day begins with a Continental Breakfast, offering a perfect setting to meet fellow attendees and speakers before the official program starts. This initial gathering allows for informal introductions and sets a collaborative tone for the day.
To conclude the summit, all participants are welcome to join the Happy Hour Networking event. This is an ideal occasion to reflect on the day’s learnings, exchange contact information, and continue conversations. Open bar, upscale hors d’oeuvres, music, and awesome prizes included.
Secure Your Place at the Forefront of IT
The ATC Tech Summit 2026 promises to be an essential event for any leader focused on leveraging technology for strategic advantage. It is an investment in your professional development and your organization’s future success.
Space for this exclusive event is limited to ensure a high-quality, interactive experience for all participants. We recommend early registration.
The discount code EARLYBIRD35 can be used to receive $35 off registration through 12/31/25.
Do not miss this opportunity to connect with the brightest minds in the industry and gain the insights needed to transform your enterprise. We look forward to welcoming you to the Hard Rock Casino Cincinnati on March 5th, 2026.
