The 2025 ATC Tech Summit will bring some of the brightest minds in Cincinnati IT together to discuss industry-trending topics and next-gen technologies. Set for next Thursday, February 27th, at the Hard Rock Casino in Cincinnati, OH, this year’s Summit will feature two dynamic “main stage” panels. Both will include local IT leaders.
Cybersecurity Panel Featuring James Payne
Cybersecurity remains at the forefront of business concerns, and this year’s Summit devotes a substantial focus to it. After the opening cybersecurity keynote, conducted by Tia Hopkins, the Cyber Showdown panel will include James Payne, CTO with Roto-Rooter, among the panelists who will discuss “Proactive Cyber Defense: The Power of Managed Detection and Response (MDR) and Network Security.” ATC’s Alex Cooley will moderate the panel.
Attendees can expect practical advice on safeguarding against cyber risks, ensuring compliance, and implementing robust security measures in an increasingly digital and decentralized world.
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AI & Customer Experience (CX) Panel Featuring Chris Hickok
Chris Hickok, CIO of Home City Ice, will bring his expertise to the highly anticipated “Transforming the Customer Journey with AI” panel. The session, moderated by ATC’s Allie Quarry, will explore how businesses can harness generative and conversational AI to redefine customer interactions. From improving satisfaction to streamlining operations, the panel will uncover actionable strategies for integrating AI into CX.
With AI continuing to transform customer journeys, Hickok’s contributions are expected to provide valuable insights drawn from real-world applications of these technologies. If improving customer experiences is on your business agenda, this is a must-attend session.
These panels underscore the Summit’s commitment to highlighting local IT leaders and their expertise, providing attendees with unparalleled peer-to-peer learning opportunities.
Fireside Chat with Nick Enger, Greg Adams, and Jon Rike
Also on the main stage, Drees Homes VP of IT, Greg Adams, and City of Dayton CIO, Jon Rike, will join ATC President & CTO, Nick Enger, for a lunchtime “fireside chat” to discuss IT leadership in a digitized world.
This session, “From the Backroom to the Boardroom: The Next-Gen IT Leader’s Paradigm Shift,” will touch on the emerging role of the IT leader and the crossroads that exist, taking on topics such as viewing “IT as a business” and “selling to the board.” Takeaways include real-world examples of how IT leaders are thinking differently to push their organizations forward.
Many other local IT leaders will take part in the ten breakout sessions covering topics ranging from unified communications and contact centers to cybersecurity and data & AI.
Local IT Leaders Take Part in Breakouts
Joyanna Wesche Blake, VP of Technical Services with Forge Biologics, will present alongside Mark Struck with Online Business Systems Global on “Unlocking the Power of Data: How Forge Biologics Built a Scalable, Business-First Data Strategy.” In this session, Blake will explore Forge Biologics’ journey from ad hoc data management to a structured, scalable Data & Analytics strategy. Instead of leading with technology, Forge took a business-first approach, mapping key processes, decision points, and pain points to uncover where data could drive the highest value.
Other Iocal IT leaders taking part in breakout sessions include Mike McCalmont (CIO, Atricure), William “BJ” Beier (CIO, Guardian Savings Bank), C.J. Moore (Director of IT, Hilltop Companies), and Kevin Ruschman (Director of IT, BM2 Freight Services).
Among the many highlights of the 2025 Tech Summit are panels and breakouts featuring key local IT leaders who will share their expertise across critical areas like AI, cybersecurity, cloud computing, IT leadership, and customer experience. These panels and sessions provide a unique opportunity to gain insights from leaders who are shaping the future of technology in the Cincinnati area and beyond.
Event Highlights
The 2025 ATC Tech Summit isn’t just about panels; it’s a full day of discovery, innovation, and connection. Some key highlights include:
Keynote by Amir Hameed
In addition to Tia Hopkin’s opening keynote, Amir Hameed, Senior VP at RingCentral, will deliver a thought-provoking afternoon keynote titled “The Power of Voice in the Age of AI & CX.” The session will offer actionable recommendations on leveraging AI to enhance workflows, improve CX, and elevate employee satisfaction.
Breakout Sessions
Stay ahead of the curve with specialized sessions on topics like implementing AI in the contact center, securing IT infrastructure, and optimizing cloud strategies. These smaller, focused discussions are designed to leave you with actionable takeaways you can implement immediately.
Networking Opportunities
From the expo area to coffee breaks, this Summit provides second-to-none opportunities to connect with peers, industry experts, and technology innovators.
Why Attend?
The ATC Tech Summit is more than just an event; it’s an opportunity to future-proof your organization in a fast-changing technological landscape. By attending, you’ll:
- Gain actionable insights on the latest trends in AI, cybersecurity, and cloud computing.
- Learn from panelists like Chris Hickok and James Payne about real-world solutions to today’s IT challenges.
- Build meaningful connections with other IT professionals and local businesses.
- Be inspired by cutting-edge advancements and strategies that can drive your organization forward.
Don’t Miss Out – Register Now!
Time is of the essence! Spaces for the 2025 ATC Tech Summit are filling up fast. Don’t miss the chance to gain insights from local leaders like Chris Hickok, James Payne, Greg Adams, Jon Rike, and Joyanna Wesche Blake—and be part of the discussion on shaping the future of IT.
Register Today to reserve your spot and prepare to take your organization to the next level.
Whether you’re an IT professional, a local business, or a CX enthusiast, the ATC Tech Summit is your gateway to transforming challenges into opportunities. Will we see you there?
